missing artwork. please help.

Hello, benjigordon.

Thank you for using Apple Support Communities.

I understand you're missing album artwork since reinstalling your OS. I'd like to help. Are you able to add the artwork manually using the steps here? Add artwork to content in Music on Mac I would also try seeing if you can get the album artwork from the iTunes Store.

"Add artwork to music and video

1. In the Music app  on your Mac, click Songs in the sidebar on the left.
2. Select one or more songs in your music library, choose Song > Info, click Artwork, then do one of the following:

• • Click Add Artwork, select an image file, then click Open.
  • Drag the image file to the artwork area.

To retrieve album artwork from the iTunes Store for your entire library, choose File > Library > Get Album Artwork".

Keep your macOS up to date as well: How to update the software on your Mac

Cheers!

I discovered some missing artwork albums in Music app, all of which were embedded, and then tried Doug's Applescripts, and the one which ended up working is called Re-Embed Artwork https://dougscripts.com/itunes/scripts/ss.php?sp=mxreembedartwork. You can select unlimited songs but it will take a while for the entire library.

My final answer...

The artwork is no longer saved within the Music folder, it now lives here:

~/Library/Containers/com.apple.APMArtworkAgent/Data/Documents

So when you reinstalled the macOS the saved artwork was likely wiped. As far as I know there is no refresh option to reload the artwork, and unlike iTunes, the Music app doesn't automatically display existing and embedded artwork. Re-embedding all existing artwork will work and a batch process might be available on Doug's iTunes script website https://dougscripts.com/itunes/index.php. Doing it manually is a tedious and lengthy process. If you still have a recent iTunes library file you can also select it and start over the initial migration process which will also transfer all artwork to the new location and add it to the Music app, but you still need to add all the music you accumulated since the original transfer. And this can also take several hours depending on the size of your library. I run both Mojave and Catalina systems and thus keep a current iTunes library file in case I need to reinstall Catalina.

Did you try selecting your old iTunes library file and saving it as a new Music library file which will reimport all artwork into Music? is your old iTunes folder still containing the iTunes artwork folder? I had the same issue after reinstalling Catalina and the embedded artwork not being processed by Music app because the hidden artwork folder in Catalina was wiped. The only solution that worked was starting over the transition from iTunes to Music app.

No backup of your iTunes library folder? Have you used iTunes prior to updating to Music app? if you embedded the artwork, the get Info and artwork tab should show you the embedded artwork, a copy-paste will initiate the recognition in Music app. Tedious but you won't need to search google images.

I have been using Re-Embed Artwork with limited success. Some of the albums do not load the artwork, even though, it is in the get info window. My OS and Music app are up to date and I have tried reloading my iTunes files with no success.

I have checked and the artwork is in all the songs' get info page. But not showing up in the album view. This is since I purchased a new mini with Catalina OS. I have used Doug's scripts and not all albums re-embed the artwork. Looking for your help with this.

This script says it will restore artwork in Music app from embedded art. Haven't tested myself but take a look.

https://dougscripts.com/itunes/scripts/ss.php?sp=mxapplyembeddedartwork

Have you tried creating new Music library from your previous iTunes library? This solved my missing artwork issue.