You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud photos not on my device

Hi. I got a new phone today and have set it up using quick start with my old phone. Everything is exactly the same as my old phone except my photos. There’s only a few hundred when I actually have thousands.


I have logged into my iCloud via Safari and all my photos are there in my iCloud just not on my new phone?


Could you please tell me how I get all my iCloud photos onto my new phone?


Thanks in advance :)


Crystal.

iPhone 11, iOS 13

Posted on Jun 1, 2020 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2020 3:49 PM

Make sure the device is plugged in and connected to WiFi in order for the photos to sync, and duding by what you've said, it sounds like it may a while to sync.

Similar questions

4 replies

iCloud photos not on my device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.