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There was an error verifying the passcode of your iphone

Im trying to update my apple ID settings after a phone reset, but when I have to type in the old passcode, I get the error "There was an error verifying the passcode of your iphone". I know it's correct, because when I try a code I know is wrong, I get a different message.


Help please.

iPhone 6s, iOS 13

Posted on Jun 1, 2020 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2020 8:12 AM

Hello Si0,


Thanks for using Apple Support Communities. It's my understanding that you're receiving a passcode verification error when trying to update your Apple ID settings on your iPhone. You've come to the right place! I'm happy to help.


I recommend restarting your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


If you're still in the set up process, take a look at the resource below to make sure you've followed all steps:

Set up your iPhone, iPad, or iPod touch


If the issue persists, please contact Apple Support for further assistance.

Contact Apple Support


Have a nice day!

1 reply
Question marked as Top-ranking reply

Jun 3, 2020 8:12 AM in response to Si0

Hello Si0,


Thanks for using Apple Support Communities. It's my understanding that you're receiving a passcode verification error when trying to update your Apple ID settings on your iPhone. You've come to the right place! I'm happy to help.


I recommend restarting your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


If you're still in the set up process, take a look at the resource below to make sure you've followed all steps:

Set up your iPhone, iPad, or iPod touch


If the issue persists, please contact Apple Support for further assistance.

Contact Apple Support


Have a nice day!

There was an error verifying the passcode of your iphone

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