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App store

I’m trying to update some apps I need to on the App Store and it keeps asking for my password and when I type it it says incorrect but it is correct because I logged in and logged out of my Apple ID but it does let me do downloads just not updates and yes I’ve tried to restart my phone and I keep having the same issue

iPhone 11 Pro Max, iOS 13

Posted on Jun 1, 2020 3:04 PM

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Posted on Jun 1, 2020 3:06 PM

This may be your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is a problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

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Question marked as Best reply

Jun 1, 2020 3:06 PM in response to zulma210

This may be your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is a problem.

 

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID. 

App store

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