Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App can’t update

Hi guys! I wanna asking why my iphone can’t update the apps. When i put the correct password of apple id but it said incorrect. Anyone can help me?

Posted on Dec 14, 2021 7:58 PM

Reply
Question marked as Best reply

Posted on Dec 15, 2021 7:25 AM

You may be using the wrong password for your account or need to update it with all services using it, or the apps were bought with a different account and you need to use that account to update them.


Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Dec 15, 2021 7:25 AM in response to haikal02

You may be using the wrong password for your account or need to update it with all services using it, or the apps were bought with a different account and you need to use that account to update them.


Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169

App can’t update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.