Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7s/unable to download app

it keeps requesting my Apple ID and password then it tells me it failed and I changed it and applied the new password with Apple ID and failed again. Please help need to down load apps

Posted on Feb 27, 2022 7:47 AM

Reply
Question marked as Best reply

Posted on Feb 27, 2022 1:41 PM

See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Feb 27, 2022 1:41 PM in response to katina72

See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

iPhone 7s/unable to download app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.