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User profile for user: DT-Mitch
DT-Mitch Author
User level: Level 1
8 points

Flashing folder with ?

I am trying to erase my wife’s old MacBook Pro after I bought her a new one, I followed directions I found and now I get a flashing folder with a question mark. What do I do now?

MacBook Pro 13″, macOS 10.15

Posted on Jun 1, 2020 4:26 PM

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User profile for user: etresoft
etresoft
User level: Level 9
51,010 points

Posted on Jun 1, 2020 4:30 PM

What directions were those? It sounds like you erased the disk well enough.


You can reinstall the operating system with Internet Recovery: https://support.apple.com/HT204904

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Flashing folder with ?

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