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Betsyban Author

Level 1

5 points

iphone 7 went black

My iphone 7 went black. The battery was fully charged. Ipushed the side button and sound buttons together & the phone came on for a few seconds and then the screen faded to blue & green and then shut down. How do I fix it? Thank you

iPhone 7, iOS 13

Posted on Jun 1, 2020 7:49 PM

Top-ranking reply

Axel Foley

Level 10

149,898 points

Posted on Jun 1, 2020 10:56 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
If none of the above works then please contact ➔ Apple Support

Axel F.

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iphone 7 went black

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