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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, over the last few days, all of a sudden my ipad stopped connecting to my home wifi. It does however connect to my phone hot spot. You can see the wifi symbol is on but the wifi is not connected. I know my modem is working fine as everything else is connected to it as normal.
Any suggestions ?
It is possible that your WiFi router may be the source of the connectivity problem. A restart of your WiFi router may resolve the issue.
To restart your router, disconnect power from the router - and wait at least 30 seconds before reconnecting power. After you router completes its reboot, try to reconnect.
It is possible that your WiFi router may be the source of the connectivity problem. A restart of your WiFi router may resolve the issue.
To restart your router, disconnect power from the router - and wait at least 30 seconds before reconnecting power. After you router completes its reboot, try to reconnect.
I have tried resetting the modem, resetting the ipad network settings , and as a last resort I have done a factory reset on the ipad - Nothing has worked.
Hi , Thank you. I tried this as well - no change. I have contacted apple support as still under warranty , so sending it back
Does not connect to wifi modem but connects to my phone hotspot
