You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What if you can’t find your original box the phone came into retrieve the serial # to send it back?

I need to have my iPhone X checked out, the screen is black, I can’t find my original box for the serial# and other #’s to turn it in. I need Apple to send me a box so I can get it repaired. Help!?


iPhone X

Posted on Jun 2, 2020 9:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2020 12:03 PM

See this Apple support article—>Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support

3 replies

What if you can’t find your original box the phone came into retrieve the serial # to send it back?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.