Unexpected shutdown in sleep mode

Brand new MacBook Pro regularly shuts down unexpectedly in sleep mode while plugged in to power.


Here is the error message after pressing power button to turn on:


HELP!! Thanks


Power button pressed during wake transition after 680733 ms.


Failure code:: 0xd47ca481 00000032

MacBook Pro 15″, OS X 10.11

Posted on Jun 2, 2020 12:44 PM

Reply
1 reply

Jun 2, 2020 8:38 PM in response to Mentch

I've had the same issue dating back to early May 2020. It happens while plugged into power or not plugged in, it still reboots after sleep mode. Ive contacted apple support and spent 3 separate days troubleshooting (3 calls) Completely removing all programs that were not apple, reloading the OS and then deleting everything to run as a new computer. Still had the same problem. They told me it was a software issue and they are working on an update. There has recently been 2 updates since then and has not resolved the issue. Very upset with the situation and thinking I may have a lemon. Computer was purchased in January 2020 and now June 2020 still under warranty and having problem with no resolution. Not happy.

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Unexpected shutdown in sleep mode

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