Apple ID verification failed

I keep getting an error when trying to log into my Apple ID saying “verification failed, The application you have selected does not exist”


this is on my iPhone 8, iPad Air 2, and iPad mini 2.

iPhone 8

Posted on Jun 2, 2020 4:35 PM

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Posted on Jun 2, 2020 4:54 PM

I'm also experiencing this today (June 2, 2020), but on a Mac.


Maybe some more detail that could help: this morning I got an error "Your Apple ID has been disabled for security reasons." Not entirely sure what happened, I went through the recommended steps and reset my password on a MacBook Pro (2019 - work laptop), and then logged in to AppleID/iCloud again. I repeated this on my iPhone XS successfully. I was also able to log in to my AppleTV successfully.


This evening, I opened up my MacBook Pro (2015 - personal laptop) and got prompted to log back in with Apple ID - not surprising. But I got the "The application you have selected does not exist" error repeatedly. I rebooted also. No luck.


Edit: There is indeed an issue ongoing - if you look at https://www.apple.com/ca/support/systemstatus/ - there is an outage listed:


iCloud Account & Sign In - Issue
 
Today, 5:16 PM - ongoing
Some users are affected
Users may be unable to sign in.


(note that's EDT, so the issue was known almost 2hrs prior to the original post, and almost 3hrs from now.

420 replies

Jun 2, 2020 4:49 PM in response to Jasonhe54

Same problem. Happened after trying to use Apple Pay. Asked for me to log in for verification, I kept getting this error when entering my password. I then changed my password, which accepted, then tried again. I keep getting this error. More and more things are asking for my login which it still doesn’t accept. I’ve cycled the phone and still nothing.

Jun 2, 2020 4:51 PM in response to Jasonhe54

My iPhone asked for Apple ID password so I entered it and it said “verification failed, The application you have selected does not exist”. I changed the password again and it did same thing so I did forget password again and it failed again. Open PC to log on to this site and password worked on HP PC apple website. Tried on my mac and it failed like it did on iPhone and all apple TVs are doing the same thing.


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Apple ID verification failed

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