Apple ID verification failed

I keep getting an error when trying to log into my Apple ID saying “verification failed, The application you have selected does not exist”


this is on my iPhone 8, iPad Air 2, and iPad mini 2.

iPhone 8

Posted on Jun 2, 2020 4:35 PM

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Posted on Jun 2, 2020 4:54 PM

I'm also experiencing this today (June 2, 2020), but on a Mac.


Maybe some more detail that could help: this morning I got an error "Your Apple ID has been disabled for security reasons." Not entirely sure what happened, I went through the recommended steps and reset my password on a MacBook Pro (2019 - work laptop), and then logged in to AppleID/iCloud again. I repeated this on my iPhone XS successfully. I was also able to log in to my AppleTV successfully.


This evening, I opened up my MacBook Pro (2015 - personal laptop) and got prompted to log back in with Apple ID - not surprising. But I got the "The application you have selected does not exist" error repeatedly. I rebooted also. No luck.


Edit: There is indeed an issue ongoing - if you look at https://www.apple.com/ca/support/systemstatus/ - there is an outage listed:


iCloud Account & Sign In - Issue
 
Today, 5:16 PM - ongoing
Some users are affected
Users may be unable to sign in.


(note that's EDT, so the issue was known almost 2hrs prior to the original post, and almost 3hrs from now.

420 replies
Question marked as Top-ranking reply

Jun 2, 2020 4:54 PM in response to Jasonhe54

I'm also experiencing this today (June 2, 2020), but on a Mac.


Maybe some more detail that could help: this morning I got an error "Your Apple ID has been disabled for security reasons." Not entirely sure what happened, I went through the recommended steps and reset my password on a MacBook Pro (2019 - work laptop), and then logged in to AppleID/iCloud again. I repeated this on my iPhone XS successfully. I was also able to log in to my AppleTV successfully.


This evening, I opened up my MacBook Pro (2015 - personal laptop) and got prompted to log back in with Apple ID - not surprising. But I got the "The application you have selected does not exist" error repeatedly. I rebooted also. No luck.


Edit: There is indeed an issue ongoing - if you look at https://www.apple.com/ca/support/systemstatus/ - there is an outage listed:


iCloud Account & Sign In - Issue
 
Today, 5:16 PM - ongoing
Some users are affected
Users may be unable to sign in.


(note that's EDT, so the issue was known almost 2hrs prior to the original post, and almost 3hrs from now.

Jun 2, 2020 5:22 PM in response to Jasonhe54

I faced a similar issue with an iPhone 7, iPad Air 3 and a Macbook Air. Resetting the password didn't help but we signed out of the app store on one of devices and signed back in and it asked for a verification code on the other two devices. Once we put the verification code in, we didn't have this problem anymore. It was just asking for some sort of two-factor verification.

Also: we tried resetting the password but that didn't work for us so that's why we ended up doing this.

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Apple ID verification failed

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