Apple ID verification failed

I keep getting an error when trying to log into my Apple ID saying “verification failed, The application you have selected does not exist”


this is on my iPhone 8, iPad Air 2, and iPad mini 2.

iPhone 8

Posted on Jun 2, 2020 4:35 PM

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Posted on Jun 2, 2020 4:54 PM

I'm also experiencing this today (June 2, 2020), but on a Mac.


Maybe some more detail that could help: this morning I got an error "Your Apple ID has been disabled for security reasons." Not entirely sure what happened, I went through the recommended steps and reset my password on a MacBook Pro (2019 - work laptop), and then logged in to AppleID/iCloud again. I repeated this on my iPhone XS successfully. I was also able to log in to my AppleTV successfully.


This evening, I opened up my MacBook Pro (2015 - personal laptop) and got prompted to log back in with Apple ID - not surprising. But I got the "The application you have selected does not exist" error repeatedly. I rebooted also. No luck.


Edit: There is indeed an issue ongoing - if you look at https://www.apple.com/ca/support/systemstatus/ - there is an outage listed:


iCloud Account & Sign In - Issue
 
Today, 5:16 PM - ongoing
Some users are affected
Users may be unable to sign in.


(note that's EDT, so the issue was known almost 2hrs prior to the original post, and almost 3hrs from now.

420 replies

Jun 2, 2020 4:55 PM in response to jchalupk

APPLE JUST UPDATED (@4:55) TO SHOW THERE IS AN ISSUE ON THEIR SYSTEM STATUS WEBSITE.


This is happening to me too! On a newer iPad, Apple Watch 2 I believe, and iPhone XS.

I'm so glad I'm not the only one... I was getting super anxious and changed my password more than once.


I even looked at other threads/sites trying to problem solve using their ideas based on other issues that involved the apple ID - restarted my iPhone, tried to sign out and sign back in (which it won't let you with this issue due to find my iphone), reset my password... all to no avail.

Jun 2, 2020 5:19 PM in response to KimBnvntr

I figured it out ,, this worked for me so if it doesn’t for you I’m sorry man I tried.. ,, okay step 1: reset password

step 2: make the notification come back saying “verification failed”.

step 3: enter in your old password ,, then once it says error wrong password or whatever ,, type in your new password the 2nd time it asks you and it could work. That’s what worked for me on my iPad Pro and iPhone 11

Jun 2, 2020 8:26 PM in response to Jasonhe54

hey everyone I was able to finally get in! four things:

  1. whatever was wrong with the system earlier with the "verification" changed so when I tried to log in to apple ID on my laptop is said my password "was incorrect" instead so I figured finally that weird message stopped.
  2. I tried to log in with my recently reset password on my laptop and it didn't let me in again so i tried my iphone instead
  3. my iphone's systems preferences let me reset my password and then automatically logged me back in so problem solved! yay!
  4. I went back to my laptop and tried to sign in with the new password I made on my phone and double yay! let me back in.


moral of the story, dang it why we have to rely on technology so much and why is it so frustrating when ur Apple ID locks you out even though you can still do most things on your devices without it IMO. so strange. IDK what changed in the air but its working again on my end. good luck!

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Apple ID verification failed

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