BACKUP
My windows laptop says backup in iTunes failed. My iPhone is 8 plus. I have restarted
both and disabled security with no luck. The iTunes has just been reinstalled.
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User profile for user:
i_rina
User level:
Community Specialist
Hi carolfromryde,
Thank you for using Apple Support Communities. I understand you are having difficulties backing up your device within iTunes on Windows. I'd be happy to help.
I'd recommend that you take a look at this great resource related to being unable to back up: If you can't back up your iOS or iPadOS device to a computer or restore it from a backup
Cheers.