i bought an iphone 8 but it has activation lock and no way to contact previous owner what can i do
i bought an iphone 8 but it has activation lock and no way to contact previous owner what can i do
iPhone 8
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i bought an iphone 8 but it has activation lock and no way to contact previous owner what can i do
iPhone 8
If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
i bought an iphone 8 but it has activation lock and no way to contact previous owner what can i do