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Lisa Wind Author

Level 1

6 points

New password

I am unable to send emails from my main email address. I changed my password in Settings. Is there some place else that I am supposed to enter the new password? If so, where?

iPad, iOS 12

Posted on Jun 3, 2020 5:54 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

291,524 points

Posted on Jun 3, 2020 6:04 AM

If you change your email password, you need to update the password in two locations:

Settings > Passwords & Accounts > [Your email account] > Account > Password

Settings > Passwords & Accounts > [Your email account] > Account > SMTP > [Primary Server] > Password

You obviously need to ensure that your have updated the password on your email providers platform.

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New password

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