Where can I find a BIS (Bureau of Indian standards) certificate for Apple Mac Pro?

Question

Level 1

12 points

Where can I find a BIS (Bureau of Indian standards) certificate for Apple Mac Pro?

Hello, I bought an apple mac pro from NewEgg.com and sent it to India for my cousin. The link of the product is below. The product is stuck in the custom clearance Indian office because they want the BIS Certificate (Bureau of Indian standards). I already contacted Apple India 3-4 times, and they told me to contact Apple USA. I called Apple USA and they are saying to contact Apple India. I am so confused. If I do not provide Indian customs with the BIS certificate then they will destroy the product. Please help me.

https://www.neweggbusiness.com/product/product.aspx?item=9siv0jcb6e9116

Posted on Jun 3, 2020 8:33 AM

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Answer 1

Aug 7, 2020 12:30 PM in response to Gajbi

Apple Mac Pro desktop computer Z0P8 BIS R-41000450.

Tried to find previous imports of Mac Pro to India and for some reason the BIS number used in MacBook Pro and Mac Pro is the same.

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Answer 2

Aug 7, 2020 12:11 PM in response to Itzthebro

Please do not export anything with knowing the India customs process, Any Electronic goods which goes through India customs needs to be BIS certified. MacBook Pro is BIS certified in India, There will be a BIS/Declaration of Conformity number for MacBook assigned by India BIS authority which you would need to have it custom cleared and same applies for Mac Pro.

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Answer 3

Jun 3, 2020 9:51 AM in response to Gajbi

As you purchased the device from New Egg, I'd contact them for assistance.

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Answer 4

Aug 19, 2020 1:06 AM in response to hteejus

BIS/Declaration of conformity number should work.

It generally needs to be mentioned in import documents (Export from outside India into India).

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Answer 5

Jun 3, 2020 9:14 AM in response to Gajbi

Have you contacted customs and asked them?

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Answer 6

Gajbi Author

Level 1

12 points

Jun 3, 2020 9:38 AM in response to IdrisSeabright

Yes, of course. They said the company provides BIS. And I have procured BIS for Dell before from Dell customer service.

This time apple India and apple usa are giving me hard time by pointing at each other.

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Answer 7

Jul 8, 2020 8:15 AM in response to Gajbi

Hi Gajbi,

I am facing the exact issue , and my package is held up at customs clearance for a couple of weeks now. I had purchased a MacBook Pro from Amazon.com and got it shipped to India. Have checked with Apple and Amazon customer service on the BIS Certificate, but haven’t gotten any success thus far.

Wanted to check if you were able to get customs clearance for your product?

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