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Okay so basically my friend jessie is letting me use his old phone but i need to download apps and stuff and he isn't logged into his apple id and he does not know the password or the answer to the first security question i need help resetting the device
iPhone 6, iOS 12
Have them enter the Apple (iCloud) ID and click Forgot Password.
If they are being told there isn't enough information to reset them, have them contact Apple ID Support.
If they don't know the answers, if the steps in the article below don’t work, have them contact Apple ID Support, although I’m not sure they will be able to help.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport
Have them enter the Apple (iCloud) ID and click Forgot Password.
If they are being told there isn't enough information to reset them, have them contact Apple ID Support.
If they don't know the answers, if the steps in the article below don’t work, have them contact Apple ID Support, although I’m not sure they will be able to help.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport
So im using an old friends phone and they dont know their apple id password and i cant do anything without it i need to reset the apple id password
