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Wrong Apple ID ( not mine ) at itunes

I have an apple ID but while i do updates through my itunes App. On the iphone it askes me for another ID and password not belongs to mine !? Why I don’t know ? I need help to solve that issue and use only my apple ID




[Image Edited by Moderator to Remove Personal Information]

iPhone X, iOS 13

Posted on Jun 3, 2020 12:11 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2020 12:23 PM

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Jun 3, 2020 12:23 PM in response to Scarello_maro

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Wrong Apple ID ( not mine ) at itunes

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