IPhone Internal Storage folder empty when connect to windows 10

I am trying to transfer my photos from iphone Xs Max to pc but when i connect my phone via cable the internal storage folder shows empty.

I have connected my Iphone 7 Plus with same pc and i can access its Internal Storage.

iPhone XS Max, iOS 13

Posted on Jun 3, 2020 2:09 PM

Reply
1 reply

Jun 5, 2020 9:46 AM in response to mohtashamhasnain

Hello mohtashamhasnain,


Thank you for contacting Apple Support Community! I see you are having an issue with transferring your photos between your iPhone and your computer, it is important to be able to do the transfer smoothly.


These articles have information regarding photo transfers from your iPhone:


Transfer photos and videos from your iPhone, iPad, or iPod touch.

If you can't import photos from your iPhone, iPad, or iPod touch to your computer



Take Care!

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IPhone Internal Storage folder empty when connect to windows 10

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