When I transfer my photos from iphone 12 pro to my apple laptop via airdrop, they do not open and show size of 0kb in download folder. Other files like pdf can be opened sent through airdrop. What can be the problem and how can I resolve it?

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Level 1

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When I transfer my photos from iphone 12 pro to my apple laptop via airdrop, they do not open and show size of 0kb in download folder. Other files like pdf can be opened sent through airdrop. What can be the problem and how can I resolve it?

MacBook Air 13″, macOS 10.13

Posted on Jun 16, 2022 1:17 PM

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Answer 1

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Raicya

Level 10

208,311 points

Jun 16, 2022 1:44 PM in response to avtar004

See this Apple article: Transfer photos and videos from your iPhone, iPad, or iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support

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Answer 2

Raicya

Level 10

208,311 points

Jun 17, 2022 8:30 AM in response to avtar004

Thanks for your feedback & you're welcome.

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Answer 3

avtar004 Author

Level 1

6 points

Jun 17, 2022 8:13 AM in response to Raicya

Thank you so much

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When I transfer my photos from iphone 12 pro to my apple laptop via airdrop, they do not open and show size of 0kb in download folder. Other files like pdf can be opened sent through airdrop. What can be the problem and how can I resolve it?

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