Safari auto downloading optical command app onto computer without my permission

for some time now whenever I connect to the internet with my computer, safari will randomly start up without opening a window and I will find random apps on my computer and no matter how many times i delete them they keep coming back through the same method. the name of one such app is opticalcommand and it has a whit magnifying glass logo with a green backdrop


MacBook Pro 13″, macOS 10.14

Posted on Jun 3, 2020 5:20 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2020 2:04 PM

Hey there, GearedChaos. 


It sounds like you are noticing some apps that have been installed, without your approval, while connected to the internet. I have some suggestions. 


“If you might have installed adware or other unwanted software on your Mac

If you see pop-ups on your Mac that just won’t go away, you might have inadvertently downloaded and installed adware (advertising-supported software) or other unwanted software. Certain third-party download sites might include programs that you don’t want with the software that you install.

If you think that you might have malware or adware on your Mac, update to the latest version of macOS. If your Mac is already running the latest version, restart it. macOS includes a built-in tool that removes known malware when you restart your Mac.

Check your Applications folder to see if you have any apps that you didn’t expect and uninstall them. You can also check the Extensions tab in Safari preferences to check if you installed any unnecessary extensions that you'd prefer to turn off. If you continue to see advertising or other unwanted programs on your Mac, contact Apple. “ About pop-up ads and windows in Safari


You may also consider using Malware Bytes: Malwarebytes Cybersecurity for Home and Business | Malwarebytes


I hope this helps. 


All the best. 


1 reply
Question marked as Top-ranking reply

Jun 5, 2020 2:04 PM in response to GearedChaos

Hey there, GearedChaos. 


It sounds like you are noticing some apps that have been installed, without your approval, while connected to the internet. I have some suggestions. 


“If you might have installed adware or other unwanted software on your Mac

If you see pop-ups on your Mac that just won’t go away, you might have inadvertently downloaded and installed adware (advertising-supported software) or other unwanted software. Certain third-party download sites might include programs that you don’t want with the software that you install.

If you think that you might have malware or adware on your Mac, update to the latest version of macOS. If your Mac is already running the latest version, restart it. macOS includes a built-in tool that removes known malware when you restart your Mac.

Check your Applications folder to see if you have any apps that you didn’t expect and uninstall them. You can also check the Extensions tab in Safari preferences to check if you installed any unnecessary extensions that you'd prefer to turn off. If you continue to see advertising or other unwanted programs on your Mac, contact Apple. “ About pop-up ads and windows in Safari


You may also consider using Malware Bytes: Malwarebytes Cybersecurity for Home and Business | Malwarebytes


I hope this helps. 


All the best. 


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Safari auto downloading optical command app onto computer without my permission

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