Payment and Shipping not working

I have tried everything. Rebooting my phone, following a link on another thread on here, opening and closing the tabs, updating my software, literally everything I can think of and it still won’t open. Can anyone help me?

iPhone 7, iOS 13

Posted on Jun 3, 2020 6:27 PM

Reply
1 reply

Jun 5, 2020 2:51 PM in response to Leafymonster01

Hello Leafymonstore01,


Thank you for using Apple Support Communities. It's my understanding that you're unable update the Apple ID Payment and Shipping information on your iPhone. You've done a great job trying to get this resolved! I'm happy to help.


Try updating your payment information on the Apple ID account page. Then restart your iPhone and see if the changes appear.

Manage your Apple ID

Restart your iPhone


Let us know the results. Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a nice day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment and Shipping not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.