You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Podcast Image Error

Hi, can anyone help?


I am getting the "Podcast artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests" error.


Is anyone able to check my image and tell me why it isn't being accepted by Apple?


Many thanks

MacBook Pro 13″, macOS 10.14

Posted on Jun 4, 2020 6:40 AM

Reply

Similar questions

6 replies

Jun 4, 2020 8:40 AM in response to Retrogrooves

I can't advise on Photoshop, but it's definitely not square.



You have a different version of the image in your 'media:content' tag within your episode tags:


https://mcdn.podbean.com/mf/web/7zobwz/Cabin_Fever_Pod_4_8g8a1.jpg


This is 1500 x 1500, but iTunes does not read this image. The one which counts is in the 'itunes:image' tag in the top section of the feed (before the 'item' tag): possibly you've been editing the wrong image.


Podcast Image Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.