Apple Watch 5 keeps unpairing during set up

I have a new 5 watch,during set up it keeps unpairing and says my iPhone software is out of date.My iPhone software is current.I have rebooted the phone and reset the new watch.I am asking for new advice on trouble shooting.

Posted on Jun 4, 2020 7:39 AM

Reply
7 replies

Jun 4, 2020 9:01 AM in response to Mainestan

Well you must have an iphone 6 then,this will not pair with a watch 5 you need a phone that is on ios13 or higher,an iphone 6 will only update to ios12.

Iphones that can update to ios13 are an iphone 6s or higher.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch 5 keeps unpairing during set up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.