i was charged on my account and i didn’t make any charges, and now i am negative. Also doesn’t show up on my transactions. I was apple payed $20 and i’m still negative. i was negative $33 dollars.
iPhone 8 Plus, iOS 13
Hello Malak26,
It sounds like you had an unexpected charge. Are you seeing a charge from Apple on your statement?
If you see "apple.com/bill" or an unfamiliar charge on your statement
Check this article for information on how to check you purchase history:
See your purchase history for the App Store or iTunes Store
If you find one of your purchases was charged twice, check out this article to request a refund:
Request a refund for apps or content that you bought from Apple
Cheers!
my account was charged with money, and now i am negative
