Question marked as Best reply User profile for user: Axel Foley Axel Foley User level: Level 10 148,800 points Jun 4, 2020 11:47 PM in response to IndirectTen2131 Ensure that you are connected to a WiFi NetworkEnsure that your iPhone is charged more than 50%Ensure that VPN is turned OFF (if you use a VPN)Axel F. Show more Less Reply Link