IPad Pro not charging

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Level 1

4 points

IPad Pro not charging

I bought my iPad Pro 16 months ago. For a few days this week it would charge off and on, then yesterday it stopped charging at all. I purchased a new cable, but that wasn’t the problem. Can this be repaired?

iPad Pro, iPadOS 13

Posted on Jun 5, 2020 8:36 AM

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Answer 1

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ProustGiulio

Level 10

207,995 points

Jun 5, 2020 8:40 AM in response to lynnBGee

Read and follow ALL the steps provided here (cleaning your device's charging port included):--> If your iPhone, iPad, or iPod touch won't charge - Apple Support

If you still get no help, have it inspected at an Apple Store or AASP (they are re-opening after the lockdown).

Regards

Giulio

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Answer 2

Skydiver119

Level 9

53,405 points

Jun 5, 2020 8:41 AM in response to lynnBGee

Potentially yes.

If your device is under Apple Care plus then make an appointment at an authorized service provider and get it checked out before that warranty ends.

if there is no apple care plus then y ou may be facing an out of warranty replacement, or maybe a battery replacement.

You should back your device up while you still have battery power, make an appointment and go from there.

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IPad Pro not charging

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