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Ringtones and Touch ID.

Hi. My iPhone 7’s ringtones no longer sound when there are in-coming calls. Also messages keep showing indicating that the Touch ID isn’t functioning. Any assistance?

Posted on Jun 5, 2020 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2020 9:14 AM

Hi Mrcoin1,


Thanks for your post! I understand your iPhone 7 does not produce your ringtone for incoming calls. I see you are also receiving a notification that Touch ID is no longer functioning.

In regards to the device's audio issue, is Do Not Disturb enabled? Is silent enabled?


Use Do Not Disturb on your iPhone, iPad, and iPod touch

How to put your iPhone on vibrate, ring, or silent mode


In regards to the device's Touch ID, is Touch ID still functioning? Can you enable Touch ID in Settings > Touch ID & Passcode ?


If Touch ID isn't working on your iPhone or iPad


Let us know what you find out!


Take care!

2 replies
Question marked as Top-ranking reply

Jun 8, 2020 9:14 AM in response to Mrcoin1

Hi Mrcoin1,


Thanks for your post! I understand your iPhone 7 does not produce your ringtone for incoming calls. I see you are also receiving a notification that Touch ID is no longer functioning.

In regards to the device's audio issue, is Do Not Disturb enabled? Is silent enabled?


Use Do Not Disturb on your iPhone, iPad, and iPod touch

How to put your iPhone on vibrate, ring, or silent mode


In regards to the device's Touch ID, is Touch ID still functioning? Can you enable Touch ID in Settings > Touch ID & Passcode ?


If Touch ID isn't working on your iPhone or iPad


Let us know what you find out!


Take care!

Ringtones and Touch ID.

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