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amysaunders Author

Level 1

4 points

Sim not supported

I want to give my old iPhone 6s to my mum,we have placed her sim into the phone and had a message ‘sim not supported’ why is this?

iPhone 6s

Posted on Jun 6, 2020 6:53 AM

Best reply

stedman1

Community+ 2024

Level 10

256,620 points

Posted on Jun 6, 2020 6:55 AM

The phone is locked to a different cellular provider than the one you are attempting to use. The article below will help.

How to unlock your iPhone for use with a different carrier - Apple Support

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Sim not supported

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