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Apple TV remote won't charge

Apple TV remote will not hold charge after charging overnight. It is over 1 year old and has only been charged once before. Any suggestions on what to do?

Apple TV 4K, tvOS 13

Posted on Jun 6, 2020 10:02 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2020 5:26 PM

Did you charge as described, using the supplied Lightning-to-USB cable to wall outlet and a power adapter, or to a computer?

2.5 hours is enough. You shouldn’t have to charge often, but a year seems a bit of a stretch.

Charge your Siri Remote - Apple Support


There is a ‘repair’ program for battery issues with the Siri Remote, That could give you a 50% rate on a replacement out of warranty.

Battery service for your remote - Apple Support

2 replies
Question marked as Top-ranking reply

Jun 6, 2020 5:26 PM in response to coachwbb

Did you charge as described, using the supplied Lightning-to-USB cable to wall outlet and a power adapter, or to a computer?

2.5 hours is enough. You shouldn’t have to charge often, but a year seems a bit of a stretch.

Charge your Siri Remote - Apple Support


There is a ‘repair’ program for battery issues with the Siri Remote, That could give you a 50% rate on a replacement out of warranty.

Battery service for your remote - Apple Support

Apple TV remote won't charge

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