Apple TV 4K remote won’t charge. How do I fix this? It’s only 6 months old. This is the first charge.
Apple TV 4K remote won’t charge. How do I fix this? It’s only 6 months old. This is the first charge.
Apple TV 4K (2nd generation)
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Apple TV 4K remote won’t charge. How do I fix this? It’s only 6 months old. This is the first charge.
Apple TV 4K (2nd generation)
When the Apple remote runs completely out of battery, it Hass to be recharged and then repaired with the Apple TV itself. Hold the back button and volume up button down together a few inches from the Apple TV itself and it should pair after holding the buttons for five seconds or so.
When the Apple remote runs completely out of battery, it Hass to be recharged and then repaired with the Apple TV itself. Hold the back button and volume up button down together a few inches from the Apple TV itself and it should pair after holding the buttons for five seconds or so.
I posted in the Community, looking for Community ideas. If I wanted to reach out to Apple Support, I would have done that. Your unhelpful posts are unwanted in here, please find a n00b to annoy. I'm looking for actual ideas to try. You do realize that "Community" is one of the Support methods, yeah?
Official Apple Support Community
Going around telling people to contact Support is obnoxious.
How come you think it isn’t charging? There are no indicators on the remote itself to show that it is charging.
Did you charge as advised?
If the remote, dare I say it, even remotely functions, you should be able to do a factory reset on it.
Siri Remotes get confused on occassion and need to be factory reset before being re-paired to your ATV4K. Sometimes it's rapid battery drain due to some other random action - we see people reporting the remote is constantly raising volume, or even turning off the ATV4K :-).
I suggest you jump straight to the last procedure in this Apple support doc: If your Siri Remote or Apple TV Remote isn't working - Apple Support. I've needed to do this once or twice since I got my ATV4K 2.5 years ago.
Your Siri Remote, a computer of sorts, needs a full reboot. I repeat what I wrote, and more importantly the link, earlier in this thread:
[...]
Siri Remotes get confused on occassion and need to be factory reset before being re-paired to your ATV4K. Sometimes it's rapid battery drain due to some other random action - we see people reporting the remote is constantly raising volume, or even turning off the ATV4K :-).
I suggest you jump straight to the last procedure in this Apple support doc: If your Siri Remote or Apple TV Remote isn't working - Apple Support. I've needed to do this once or twice since I got my ATV4K 2.5 years ago.
… "Contact Apple Support" isn't really helpful to anyone.
I think it is though. Some rare units could be defective with no user fault, and under warranty or under AppleCare+. Then the Apple Support staff can help you get a replacement for less than new price, or sometimes for free.
Additionally, the Apple Support staff has a bigger database of issues with solutions than any one of us. When all the good advice from others has been tried and applied, then they are the go-to experts for a next step.
This thing only holds a charge maybe 24 hours. Is it faulty?
6 month old Apple tv remote wont charge, 1st charge, totally dead, charged it all night, suggestions? before I have to go buy another, was a defective series manufactured?
Because when I plug it into any USB, whether it be a computer, or plugged into the wall and wait for a couple of days, then I try to use it... On my Apple TV, it says the battery is 0%. You can see on your AppleTV the charge %. This is how I determine, it's not charging. Do you have a solution, or did you just want to throw out basic troubleshooting that any novice could have figured out?
Look, you obviously don't really have a solution. Please only respond if you have something productive to say, or some troubleshooting steps. "Did you plug it in?" and "Contact Apple Support" isn't really helpful to anyone.
You can see the battery level in AppleTV -> Settings -> Remotes
Yes, I charged as advised.
Ok. If the issue persist, then you may want to contact Apple Support staff about that.
Take care.
Apple TV 4K remote won’t charge. How do I fix this? It’s only 6 months old. This is the first charge.