How do i backup my iphone if the iphone itself wont turn on?

I dropped my iPhone and the screen became unresponsive. It then said that the cellular update failed and it was no longer connected to service. I tried connecting my iPhone to my Macbook but in order for it to connect it kept telling me to "unlock my iPhone to use the accessory" which I can't do since the iPhone screen is unresponsive. Later on the whole screen just turned black. I had very important pictures I took the night before I dropped my phone. So my question is, how can I backup my iPhone even though the iPhone itself won't turn on and won't plug into iTunes??? help! thanks.

iPhone XS, iOS 13

Posted on Jun 6, 2020 10:52 AM

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How do i backup my iphone if the iphone itself wont turn on?

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