You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
Im in the process of reinstalling OS X on my 2013 Mac and i can't seem to be able to move pass the "Continue" screen because neither the wireless mouse nor wireless keyboard will connect to the Mac. What should i do?
iMac Line (2012 and Later)
You need to get an inexpensive wired keyboard and mouse.
If the keyboard has rechargeable batteries you should be able to plug in the charging cable to one of the Mac's USB ports and run it as a wired keyboard.
You need to get an inexpensive wired keyboard and mouse.
If the keyboard has rechargeable batteries you should be able to plug in the charging cable to one of the Mac's USB ports and run it as a wired keyboard.
tongwa32 wrote:
Thanks den.thed, i changed the batteries of the wireless keyboard and keypad and they work with other devices. I think i will try the wired mouse
You're welcome. Make sure that you un-pair them from the other devices, before trying to use then with the iMac.
Change the batteries and try again.
If that doesn't help, then you will need find, barrow or buy an inexpensive USB Logitech, PC or generic keyboard.
Thanks den.thed, i changed the batteries of the wireless keyboard and keypad and they work with other devices. I think i will try the wired mouse
Thanks Old Toad, i changed the batteries of the wireless keyboard and keypad and they work with other devices. I think i will try the wired mouse.
thanks again
reinstalling OS X on my 2013 Mac without working mouse or keyboard
