You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my password and my apple I.D email that i used on my old ipad got hacked could not open that email anymore. Can you please help me try to open my i pad. I still remember the passcode but the apple user I.D and password i can't remember

I forgot my password and my apple I.D email that i used on my old ipad got hacked . I could not open that email Anymore is there any other way to open my Ipad? It's requiring me to put my Apple ID and password which i don't remember anymore i can only remember my passcode

Posted on Jun 6, 2020 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2020 4:25 PM

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

1 reply
Question marked as Top-ranking reply

Jun 6, 2020 4:25 PM in response to glaiza2011

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

I forgot my password and my apple I.D email that i used on my old ipad got hacked could not open that email anymore. Can you please help me try to open my i pad. I still remember the passcode but the apple user I.D and password i can't remember

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.