Account disabled
My credit card was rejected for no reason and I added a new one but I get a message saying my account has been disabled
iPhone 11 Pro, iOS 13
Question marked as
Top-ranking reply
Sroth370 Said:
"Account disabled: My credit card was rejected for no reason and I added a new one but I get a message saying my account has been disabled"
-------
Managing this Occurrence:
Visit this Link: If your Apple ID is locked or disabled - Apple Support.
---
Why Accounts Become Disabled:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions
So...
To Re-Enable it:
As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.
Contacting Apple Support:
- Contact Us - Choose Locations
- Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)