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Account disabled

I recently had my credit card changed and now it is saying my account is disabled and when I try to enter the new credit card number it won’t let me and just keeps saying my account is disabled

iPhone 8, iOS 14

Posted on Feb 24, 2021 9:03 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2021 2:44 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

3 replies
Question marked as Top-ranking reply

Feb 24, 2021 2:44 PM in response to Mhoell11

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Account disabled

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