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User profile for user: Iiroch
Iiroch Author
User level: Level 1
5 points

Not able to add card to Apple pay

I'm trying to add my debit card to Apple pay but it always gives me the same answer: Card not added, contact your card issuer for more information. I did contact them, they said it should be fixed. the card is working normally.

iPhone 8 Plus, iOS 13

Posted on Jun 7, 2020 4:28 AM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,943 points

Posted on Jun 7, 2020 4:23 PM

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,943 points

Jun 7, 2020 4:23 PM in response to Iiroch

  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


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Not able to add card to Apple pay

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