iPhone XR Keeps Randomly Shutting On and Off

Hello everyone,


Last year, I believe around May, I purchased an iPhone XR. It has been working terrific -- up until last night. I had my phone connected to a speaker playing music by our pool and randomly the music stopped playing. I went over and checked it out and I realized my phone had shut off and it was in the process of powering back on. I was a little concerned as I had 50% battery so I went and grabbed a charger and plugged it in, started the music, and got back in the pool. However, less than a minute later, the same thing occurred.


Since then, my phone has continually been turning itself on and off again whenever I attempt to get on it. Sometimes it lasts a couple minutes until it powers off and comes back on, and sometimes it only lasts a few seconds. Nothing on the phone itself looks damaged, and I can't think of anything that would have caused it to act like this. My phone has been rendered useless because of this.


Anyone know of a solution to fix the problem? I've tried manually powering it off and it just keeps turning on and off when I started it back up. I also let it charged overnight, and still it did not fix the problem. Insight and help is greatly appreciated!


Caleb

iPhone XR, iOS 13

Posted on Jun 7, 2020 8:02 AM

Reply

Similar questions

1 reply

Jun 7, 2020 8:44 AM in response to Lubbs31

For the time being, the problem seems to have gone away. I manually restarted my phone and quickly selected Airplane Mode, which I left it on for a few minutes. I then cleared all my apps from running in the background and just let my phone sit for a bit. It hasn't restarted itself since... not sure how that would've fixed it, but it seems as if it did.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XR Keeps Randomly Shutting On and Off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.