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My camera not work at normal zoom 1x but working at zoom 2x

iPhone 7 Plus, iOS 13

Posted on Jun 7, 2020 11:55 AM

Reply
1 reply

Jun 9, 2020 1:11 PM in response to katreen225

Hello katreen225.


Welcome to Apple Support Communities. I understand that your camera isn’t working as expected. I’m happy to help.


If you haven't already, I recommend to make sure that your iPhone is up to date: Update your iPhone, iPad, or iPod touch


If you're still having trouble with the camera opening to a black screen after updating, then you'll want to contact Apple Support for further assistance.


Take care.

My camera not work at normal zoom 1x but working at zoom 2x

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