Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost phone

I lost my phone at the end of December last year and have recently been sent a message saying the device activation lock is requesting password can you help find it?

iPhone 11, iOS 13

Posted on Jun 7, 2020 11:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2020 11:05 PM

DO NOT Approve that or provide the password. The thief or whomever the thief sold the iPhone to is attempting to activate your stolen iPhone. As long as the activation lock remains on that iPhone, no one can use it.


The iPhone, at this point, is already wiped clean and passcode has been reset EXCEPT the activation lock will keep it useless to those who attempt to use it. You will not be able to track it and Apple will not be able to help.


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 7, 2020 11:05 PM in response to Trigga220011

DO NOT Approve that or provide the password. The thief or whomever the thief sold the iPhone to is attempting to activate your stolen iPhone. As long as the activation lock remains on that iPhone, no one can use it.


The iPhone, at this point, is already wiped clean and passcode has been reset EXCEPT the activation lock will keep it useless to those who attempt to use it. You will not be able to track it and Apple will not be able to help.


Axel F.

Lost phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.