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When trying to make a new Apple ID it says that the email is not valid

I am trying to help my mom make a apple id but it is saying her email is not valid




[Re-Titled by Moderator]

Posted on Jun 8, 2020 4:40 AM

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2 replies

Jun 8, 2020 5:44 AM in response to shai18

Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Reachable at or Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.



When trying to make a new Apple ID it says that the email is not valid

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