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A false app stealing money

Hi I need urgent help !!!! A few days ago a spam message made me download the scanner app for NIS 519, straight away I deleted the app and did not use it but the credit charge still remains !!! I am a soldier and I have no money to pay this whole amount !!!! I must help you cancel my payment

Posted on Jun 8, 2020 5:00 AM

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Question marked as Top-ranking reply

Posted on Jun 8, 2020 5:16 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

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1 reply
Question marked as Top-ranking reply

Jun 8, 2020 5:16 AM in response to 258Sharon

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

A false app stealing money

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