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when I connect it to power and close screen it stop working until I shut it totally and it get overheated

need a solution for my battery it is the same since I bought and I keep telling them they said its fixed but still the same. As well as, the only solution is to shut it down totally then start it again otherwise it will get overheated and the battery will die.

MacBook Pro 15″, macOS 10.15

Posted on Jun 8, 2020 11:59 AM

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Posted on Jun 8, 2020 4:18 PM

Have you done a PRAM reset, CMD+Option+p+r...


http://support.apple.com/kb/HT1379


In fact, do 3 in a row, takes a bit of time.


Intel-based Macs: Resetting the System Management Controller (SMC)...


http://support.apple.com/kb/HT3964

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when I connect it to power and close screen it stop working until I shut it totally and it get overheated

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