Payment made with Apple Pay but merchant did not receive order.
Made a purchase via Apple Pay and the merchant does not have any records of a transaction but the money was taken from my account. Help!!!
Was this through Apple Cash to a person selling something online or was this regular Apple Pay?
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link