upload MP4 to Icloud Photo

Im trying to upload an MP4 video to icloud photo from my PC. It wont work and getting the message "only files in JPEG format can be uploaded". On apples support site it says that MP4 files are accepted among others.

Can anybody help?

Windows, Windows 10

Posted on Jun 9, 2020 5:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2020 7:02 AM

Hi there, tdb74.


I see that you're receiving a message when you try to upload an *.mp4 video to iCloud. You're met with a message that only *.jpeg formats can be uploaded, and I'm glad to help with this.


Set up and use iCloud Photos -- If you're trying to upload the movie directly from your Windows PC to iCloud.com/Photos, use iCloud for Windows instead. This article explains how it works and how to set it up on all of your devices.


Let me know how that goes.


Take care.

2 replies
Question marked as Top-ranking reply

Jun 11, 2020 7:02 AM in response to tdb74

Hi there, tdb74.


I see that you're receiving a message when you try to upload an *.mp4 video to iCloud. You're met with a message that only *.jpeg formats can be uploaded, and I'm glad to help with this.


Set up and use iCloud Photos -- If you're trying to upload the movie directly from your Windows PC to iCloud.com/Photos, use iCloud for Windows instead. This article explains how it works and how to set it up on all of your devices.


Let me know how that goes.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

upload MP4 to Icloud Photo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.