iTunes cards isn’t working

I am trying to buy robux on a game called roblox but I won’t let pick my iTunes gift card of $10 as the payment option. Because when I press my iTunes first card to pick it as the payment option it says redeem and add funds. (It also doesn’t let me press the button edit). Please help!

Posted on Jun 9, 2020 5:50 AM

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1 reply

Jun 11, 2020 7:20 AM in response to heydi33

Hello heydi33,


Thank you for contacting Apple Support Community! I see you are having an issue with using your iTunes payment in Roblox game, it is important to be able to use your gift card in your game.


From your screen shot it looks like your Apple ID balance already reflects the $10 dollar value of your gift card, you don't need to redeem the gift card again.


I would start by making sure you are connected to Wi-Fi and your Apple ID is logged in and not asking you for your password then restart your device and try again to use your card.

Restart your iPhone.


Take Care!

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iTunes cards isn’t working

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