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Gift Card

Gift card redeemed on another apple account in error. Is it possible to transfer the balance back to the gift card?


MacBook Air 13″, OS X 10.11

Posted on Dec 30, 2022 5:35 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2022 5:48 AM

Hello 3886,


Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - Check your Apple Account balance - Apple Support -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> I made a deposit to my Apple account by m… - Apple Community recommends contacting Apple about your options:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


3 replies
Question marked as Top-ranking reply

Dec 30, 2022 5:48 AM in response to 3386

Hello 3886,


Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - Check your Apple Account balance - Apple Support -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> I made a deposit to my Apple account by m… - Apple Community recommends contacting Apple about your options:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Jan 2, 2023 7:36 PM in response to 3386

Just so you know, what you have been recommended as an answer flies totally in the face of what an Apple Community Specialist said in a similar topic, and what I have seen suggested many times by one of the all-time top posters on this web site. It just isn't an official solution so it isn't going to be recognized as acceptable despite a Community Specialist posting about it.

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