iphone restart glitch

My phone keeps trying to restart and glitching and I followed the steps to do a hard restart and it still doesn't help

iPhone XS Max, iOS 13

Posted on Jun 9, 2020 8:12 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2020 9:24 AM

Hey kbrinkman1,


I understand you're running into trouble with the iPhone because it restarts unexpectedly. I'll be happy to help out with this.


As a first step, make sure that your iPhone is up-to-date: Update your iPhone, iPad, or iPod touch. Then, ensure that all apps on the device are updated as well. You can find the steps for that here: Update apps or use automatic downloads.


Checking the battery health may also help. Do this by going to Settings > Battery > Battery Health. More information about a battery's impact on performance can be found here: iPhone Battery and Performance - Apple Support.


If your iPhone battery doesn't need service, and it's still unexpectedly restarting, Contact Apple Support directly for a further look into this.


Cheers. 

1 reply
Question marked as Top-ranking reply

Jun 11, 2020 9:24 AM in response to kbrinkman1

Hey kbrinkman1,


I understand you're running into trouble with the iPhone because it restarts unexpectedly. I'll be happy to help out with this.


As a first step, make sure that your iPhone is up-to-date: Update your iPhone, iPad, or iPod touch. Then, ensure that all apps on the device are updated as well. You can find the steps for that here: Update apps or use automatic downloads.


Checking the battery health may also help. Do this by going to Settings > Battery > Battery Health. More information about a battery's impact on performance can be found here: iPhone Battery and Performance - Apple Support.


If your iPhone battery doesn't need service, and it's still unexpectedly restarting, Contact Apple Support directly for a further look into this.


Cheers. 

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iphone restart glitch

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